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Customer Care

1. In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you: Object. Art. 10 LSSI: is an internet domain owned by MENTA MODA S.L. with registered office at Calle Concordia number 15 – 5, Arroyo de la Miel, Benalmádena, 29631, Málaga and CIF B67817403. The company is registered in the Commercial Registry, Volume 6103, folio 88, entry 1 with page MA-164402. For the purposes of this document, the contact telephone number is 915761692 and the contact email is info@mentamoda.com. This Legal Notice regulates the use of said domain. The use of this website implies acceptance by the User of the conditions of use included in this Notice as well as our policies on 'Data Protection and Privacy' and 'Cookie Use Policy'. In the event that certain content services and/or tools offered through this “Portal” require particular conditions from the application, these will be made available to the User. On the other hand, MENTA MODA S.L. warns that both the contents and services of this website and the conditions of use themselves may be modified without prior notice.

2. Conditions of use. The User undertakes that, in the sections in which it is necessary to register in order to access them, he or she will provide true, accurate and complete data about his or her identity. Furthermore, it undertakes to keep the personal data that may be provided to the domain owner up to date, therefore, solely responsible for any falsehoods or inaccuracies made. Please note that if you are a minor, you must obtain the permission of your parents, guardians or legal representatives to access the services provided. MENTA MODA S.L. is not responsible if the data on this topic is inaccurate or false. The “portal” can only be used for legal purposes, therefore the user is obliged to make lawful and honest use of the portal and in accordance with these General Conditions of Use, not to use the services of the “portal” to carry out activities. contrary to Spanish legislation, morality and public order, the user assuming all responsibilities for damages and losses against the owner of the domain or third parties that may arise from illegal or not permitted practices, among others and by way of example and not limitation. :

  • Carry out any manipulation or alteration of this page without prior consent from the domain owner, with the domain owner not assuming any responsibility that may arise from said manipulation or alteration by third parties.

  • Carry out any act that may damage, disable, overload, or deteriorate the Portal and services and/or prevent normal use and utilization by Users.

  • Introduce and/or use computer programs, data, defective files, viruses, malicious code, computer or telecommunications equipment or any other, regardless of their nature, that may cause damage to the Portal, any of the services, or any assets. (physical or logical) of the domain owner's information systems Violate the rights of third parties to privacy, self-image, data protection, secrecy in communications, intellectual and industrial property.Hide and falsify the origin of email messages

  • Use false identities, impersonate others when using the Portal or when using any of the services.

  • Reproduce, distribute, modify or copy the content of this page, unless you have the authorization of the domain owner or are legally authorized.

  • Transmitting User names and access codes to unauthorized third parties

MENTA MODA S.L. is not responsible for the Links (LINKS) to other third-party Internet pages and their existence does not imply that MENTA MODA S.L. approve or accept its contents and services. These other websites are not controlled by MENTA MODA S.L. nor covered by this Privacy Policy. If you access other websites using the Links provided, the operators of those websites may collect your personal information. Make sure you agree with the Privacy Policies of these third-party websites before providing any personal information. In general, the owner of the domain excludes its liability for damages of any nature and nature that may arise from the use of the website, as well as damages derived from the infringement of intellectual property rights and Industrial on the part of the users and/or the lack of veracity, accuracy, and timeliness of the contents, nor can they be held liable for the interruption of the service, inadequate functioning or impossibility of access to the service.

 

The domain owner will not be responsible for damages caused by the presence of viruses or any other harmful software that may cause alterations in the User's computer system. The website, including, but not limited to, its programming, designs, logos, text and/or graphics, are the property of the provider or, where applicable, have a license or express authorization from the authors. Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, requires in all cases prior written authorization from the domain owner.

The user agrees not to carry out any act against the intellectual or industrial property rights of the author. The provider expressly authorizes third parties to redirect directly to the specific contents of the website, and must in any case redirect to the provider's main website.

Data protection and use of cookies. You can consult our policy on protection of personal data and use of cookies in the following PRIVACY POLICIES section.

Applicable legislation: These Conditions will be governed at all times by the provisions of Spanish legislation. In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, we inform you: Object. Art. 10 LSSI: is an internet domain owned by MENTA MODA S.L. with registered office at Calle Concordia number 15 – 5, Arroyo de la Miel, Benalmádena, 29631, Málaga and CIF B67817403. The company is registered in the Commercial Registry, Volume 6103, folio 88, entry 1 with page MA-164402. For the purposes of this document, the contact telephone number is 915761692 and the contact email is info@mentamoda.com. This Legal Notice regulates the use of said domain.

The use of this website implies acceptance by the User of the conditions of use included in this Notice as well as our policies on 'Data Protection and Privacy' and 'Cookie Use Policy'. In the event that certain content services and/or tools offered through this “Portal” require particular conditions from the application, these will be made available to the User. On the other hand, MENTA MODA S.L. warns that both the contents and services of this website and the conditions of use themselves may be modified without prior notice.

3. Conditions of use. The User undertakes that, in the sections in which it is necessary to register in order to access them, he or she will provide true, accurate and complete data about his or her identity. Furthermore, it undertakes to keep the personal data that may be provided to the domain owner up to date, therefore, solely responsible for any falsehoods or inaccuracies made. Please note that if you are a minor, you must obtain the permission of your parents, guardians or legal representatives to access the services provided. MENTA MODA S.L. is not responsible if the data on this topic is inaccurate or false. The “portal” can only be used for legal purposes, therefore the user is obliged to make lawful and honest use of the portal and in accordance with these General Conditions of Use, not to use the services of the “portal” to carry out activities. contrary to Spanish legislation, morality and public order, the user assuming all responsibilities for damages and losses against the owner of the domain or third parties that may arise from illegal or not permitted practices, among others and by way of example and not limitation. :

  • Carry out any manipulation or alteration of this page without prior consent from the domain owner, with the domain owner not assuming any responsibility that may arise from said manipulation or alteration by third parties.

  • Carry out any act that may damage, disable, overload, or deteriorate the Portal and services and/or prevent normal use and utilization by Users.

  • Introduce and/or use computer programs, data, defective files, viruses, malicious code, computer or telecommunications equipment or any other, regardless of their nature, that may cause damage to the Portal, any of the services, or any assets. (physical or logical) of the domain owner's information systems.

  • Violate the rights of third parties to privacy, self-image, data protection, secrecy in communications, intellectual and industrial property. Hide and falsify the origin of email messages

  • Use false identities, impersonate others when using the Portal or when using any of the services.

  • Reproduce, distribute, modify or copy the content of this page, unless you have the authorization of the domain owner or are legally authorized.

  • Transmitting User names and access codes to unauthorized third parties

MENTA MODA S.L. is not responsible for the Links (LINKS) to other third-party Internet pages and their existence does not imply that MENTA MODA S.L. approve or accept its contents and services. These other websites are not controlled by MENTA MODA S.L. nor covered by this Privacy Policy. If you access other websites using the Links provided, the operators of those websites may collect your personal information. Make sure you agree with the Privacy Policies of these third-party websites before providing any personal information. In general, the owner of the domain excludes its liability for damages of any nature and nature that may arise from the use of the website, as well as damages derived from the infringement of intellectual property rights and Industrial on the part of the users and/or the lack of veracity, accuracy, and timeliness of the contents, nor can they be held liable for the interruption of the service, inadequate functioning or impossibility of access to the service. The domain owner will not be responsible for damages caused by the presence of viruses or any other harmful software that may cause alterations in the User's computer system. The website, including, but not limited to, its programming, designs, logos, text and/or graphics, are the property of the provider or, where applicable, have a license or express authorization from the authors. Regardless of the purpose for which they were intended, total or partial reproduction, use, exploitation, distribution and marketing, requires in all cases prior written authorization from the domain owner. The user agrees not to carry out any act against the intellectual or industrial property rights of the author. The provider expressly authorizes third parties to redirect directly to the specific contents of the website, and must in any case redirect to the provider's main website.

1. Data protection and use of cookies

You can consult our policy on protection of personal data and use of cookies in the following PRIVACY POLICIES section.

 

Applicable legislation These Conditions will be governed at all times by the provisions of Spanish legislation.

 

Privacy Policy  & Safety

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data, which repeals Directive 95 /46/CE (hereinafter, RGPD), of Law 34/2002, of July 11, on information society services and electronic commerce (hereinafter, LSSI-CE) and Organic Law 3/2018 , Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), MENTA MODA guarantees the protection and confidentiality of personal data, of any type provided to us by our clients, in accordance with the provisions of the General Regulations of Personal data protection. The data provided will be treated in the terms established in the RGPD, in that sense MENTA MODA has adopted the levels of protection that are legally required, and has installed all the technical measures at its disposal to prevent loss, misuse, alteration, access not authorized by third parties, set out below. However, the user must be aware that Internet security measures are not impregnable.

Responsible for the treatment Commercial Name:

MENTA MODA – Company: MENTA MODA S.L. CIF: B67817403

Address: Calle Concordia number 15 – 5, Arroyo de la Miel, Benalmádena, 29631, Málaga.

Telephone: 915761692

Email: info@mentamoda.com

Purpose of treatment

All data provided by our clients and/or visitors on the MENTA MODA website or to its staff will be included in the record of personal data processing activities, created and maintained under the responsibility of MENTA MODA, essential to provide the services. requested by users, or to resolve doubts or questions raised by our visitors. Our policy is not to create profiles about the users of our services.

Legitimacy of the treatment

1. Contractual relationship: It is the one that applies when you buy one of our products or contract any of our services. 2. Legitimate interest: To respond to queries and claims you raise and to manage the collection of amounts owed.

3. Your consent: If you are a user of our website, by checking the box that appears in the contact form, you authorize us to send you the necessary communications to respond to the query or request for information raised.

 Recipients

We do not transfer your personal data to anyone, except for those public or private entities to which we are obliged to provide your personal data in order to comply with any law. To give an example, the Tax Law requires that the Tax Agency be provided with certain information on economic operations that exceed a certain amount. In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.

Communication: We will not carry out international transfers of your personal data for any of the indicated purposes.

Conservation: We will only retain your personal data for as long as necessary to achieve the purposes for which it was collected. When determining the appropriate retention period, we consider the risks involved in the processing, as well as our contractual, legal and regulatory obligations, internal data retention policies and our legitimate business interests described in this Privacy Notice and Cookies policy. In this sense, MENTA MODA will keep the personal data once its relationship with you has ended, duly blocked, during the prescription period of the actions that may arise from the relationship maintained with the interested party. Once blocked, your data will be inaccessible to MENTA MODA, and will not be processed except for making it available to public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the treatments, as well as for the exercise and defense of claims before the Spanish Data Protection Agency.

Security: We use all reasonable efforts to maintain the confidentiality of personal information processed on our systems. We maintain strict levels of security to protect the personal data we process against accidental loss and unauthorized access, processing or disclosure, taking into account the state of technology, the nature and the risks to which the data is exposed. However, we cannot be responsible for the use you make of the data (including username and password) that you use on our website. Our staff follows strict privacy standards and if we hire third parties to provide support services, we require them to abide by the same standards and allow us to audit them for compliance.

Your rights:

We inform you that you may exercise the following rights:

  1. Right of access to your personal data, to know which ones are being processed and the processing operations carried out with them

  2. Right to rectification of any inaccurate personal data;

  3. Right to deletion of your personal data, when this is possible (for example, by legal requirement);

  4. Right to limit the processing of your personal data when the accuracy, legality or necessity of processing the data is doubtful, in which case, we may retain it for the exercise or defense of claims.

  5. Right to object to the processing of your personal data, when the legal basis that enables us to process it is our legitimate interest. "Company_Name" will stop processing your data unless it has a legitimate interest or is necessary to defend claims.

  6. Right to the portability of your data, when the legal basis that enables us to process it is the existence of a contractual relationship or your consent.

  7. Right to revoke the consent granted to MENTA MODA

To exercise your rights, you can do so free of charge and at any time by contacting us at C/ Padilla, 18, Planta 6, 28006, Madrid. attaching a copy of your ID.

Protection of rights

If you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:

Electronic headquarters: https://www.aepd.es Postal mail: Spanish Data Protection Agency, C/ Jorge Juan, 6, 28001, Madrid

Telephone: 901.100.099 and 912.663.517

Filing a claim with the Spanish Data Protection Agency does not entail any cost and the assistance of a lawyer or attorney is not necessary.

 

Updates MENTA MODA reserves the right to modify this policy to adapt it to legislative or jurisprudential developments that may affect compliance with it.

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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